Griswold is More Than Home Care
It’s Peace of Mind
At Griswold Home Care for Northern Franklin & Delaware Counties, we offer compassionate in-home care for those who want support to live where they love. With over four decades of experience and a storied legacy of compassion and integrity, we focus on the people we meet and the connections we make right here in our own community. It is our privilege to support your unique needs with respect, empathy, and dedicated attention so you can Live Assured, without the weight of worry.
Griswold is an award-winning pioneer in the non-medical home care industry. We believe Care Professionals are the foundation of our success, and our commitment to innovation is based on our desire to improve the lives of everyone we touch as we serve this community. We focus on personal care, homemaking, companionship, and support for those with conditions, illnesses, or injuries.
Meet Your Team
Adam Geiss
Regional Director
Our mission and mindset is to serve our clients by referring the highest quality professional Caregivers at an affordable cost. We are advocates for those we serve, but we are also advocates for the 600+ caregivers who provide our services. Our Golden Rule that ‘We will not refer a caregiver into your home that we would not welcome into our own home.' is true in every hire, and every placement we make. Our office is celebrating its 20th year serving the communities of Cleveland and Columbus while following the same core principles since the first day we opened our doors. We take a lot of pride in our old school approach to customer service. Pick up the phone and call us!
Today Adam leads a team of 11 Care Coordinators, 600+ Caregivers, with an office in Columbus, OH and Cleveland, OH.
Adam was born and raised on the West Side of Cleveland. He Graduated from The Ohio State University. He loves his work, his wife and 3 kids and their dog Olive—whom you can see if you visit us at the office! He also loves his Ohio State Buckeyes!
Terri Gold
Managing Director
Terri joins us as managing director of our Central Ohio site. She brings more than 20 years of experience serving patients and staff, having excelled in leadership roles in operations, sales and compliance. Her experience, combined with her compassion for people and integrity in the industry makes her the perfect fit for Griswold. Terri graduated from Otterbein University and has called Columbus home for 38 years. Outside of work she enjoys time with her daughter, an OSU graduate, traveling, kayaking, gardening and therapy work with her dogs. She is also a preservation breeder of Samoyeds and travels the country with her daughter competing in dog shows. One of her favorite quotes is ‘Leadership is an activity, not a position.’ She lives this mantra through her lifelong dedication to taking care of people in her professional career.
Kyle Outcalt
Director of Finance
Kyle joined our Griswold Home Care team in 2015. His role managing our Billing, Payroll and Insurance Department is critical to our business.
Kyle says, “Doing this work allows me to build relationships with our Clients and Caregiver team based on trust and open communication.”
During his personal time, Kyle enjoys being with his family and friends and his three dogs (Kahla, Skye and Bubbles), as well as traveling as much as he can.
Brittany Clevenger
HR
Brittany joined Griswold's human resources team in 2021. She is a valuable addition to our office where her primary concentration is recruiting, interviewing, hiring and orienting new caregivers to serve our clients.
Brittany brings a depth of experience to Griswold from her 15 years of working in multiple areas of long-term care. Her background includes Activity Director, Admissions Coordinator, Social Work Designee as well as working with staff as Director of Community Culture. Additionally, she is a Certified Dementia Practitioner and a Certified Alzheimer's Disease and Dementia Care Trainer.
Brittany says, "At Griswold, I love getting to meet people from all walks of life with a passion and heart for older adults. It takes a really special kind of person to care for our elderly population and it is my mission to find only the best Caregivers to send to our clients!"
In her free time, Brittany loves spending time with her husband and two boys, Otto and Eli. She shares, "We are always on the go. Both of my boys play sports, we spend lots of time at the Cleveland Zoo during all seasons, and we love traveling as a family!"
Samantha Ketterer
HR
Samantha has been an important member of our Griswold Home Care Human Resources department since 2018. She enthusiastically tells us, “I absolutely love my work for Griswold!”
Samantha’s role in Human Resources allows her to talk with people from all walks of life about their caregiving experience. She looks for the best Caregivers who have Hearts of Gold and know how to deliver their care with heart. When she finds these types of Caregivers, she gets the satisfaction of hiring them onto our Caregiver team.
Samantha explains, “We carefully screen all our Caregiver candidates to ensure we place only reliable and trustworthy people into the homes of our elderly Clients. Griswold is about building trusting relationships and I have the privilege and responsibility to be an important part of meeting our mission.”
In her free time Samantha loves to practice yoga and spend time with her family, including their little dogs Murphy and Coco!
Cat Hecker
Care Coordinator
Cat joined the Griswold team in 2023 as a Care Coordinator in our Columbus location. She has extensive experience as a coordinator and looks forward to applying this knowledge in Home Care. Cat has a strong desire to help people each day which is what drew her to this position. She loves working with our clients and caregivers. She loves knowing that she is helping people each day and loves working with our clients and caregivers.
In her spare time, Cat taps into her creative side doing crafts such as sewing and crocheting. She also has a passion for gardening, growing flowers, fruits and vegetables right in her backyard.
Joey Goodman
Care Coordinator
Joey has 20+ years of experience in the healthcare field working in hospice care, home health and home care. She has worked in nursing homes, assisted living and mental health institution. Joey loves having the experience working with the senior community. She has known this was her career path since she was a kid.
In Joey’s spare time, she loves to be with her two kids and grandson. Kierston, her daughter is 23. Kaden, her son is 15 and Nolan,, her grandson,, is age 2. We all love to go on walks, visit the zoo and travel . Joey’s children and grandson are the biggest part of her life.
In Your Community
We’re in This Together
Our team is dedicated to improving the well-being of our community through serving those who need assistance to live where they love. We are active in the neighborhood, so you’ll see us around town at events, participating in associations and meetings, and supporting local organizations inside and outside the care industry. We firmly believe in our ability to create a happier and healthier place to live through the connections we make with the people in our community.
Jean’s Story
In 1982, Dr. Jean Griswold founded our company at her dining room table in a small suburb of Philadelphia. She found out that an elderly woman in her community had died of complications because she had no support system for care. Jean felt this was an easily preventable tragedy and was driven to find a solution by pairing Caregivers with those who could not thrive in their homes alone. She was a true visionary, establishing one of the first and most successful non-medical home care organizations in the country, despite being wheelchair-bound due to Multiple Sclerosis. Over 40 years later, her legacy lives on nationwide.
Scholarship
Where would we be without Caregivers? Their selflessness is astounding, yet they are often overlooked and underappreciated. The Jean Griswold Foundation is dedicated to supporting Caregivers, the backbone of the care industry. We provide educational scholarships so Care Professionals can further their training, enhance their skills, elevate their careers, and better assist the people they serve.
Learn More