Griswold is More Than Home Care
It’s Peace of Mind
At Griswold Home Care for Lehigh Valley, we offer compassionate in-home care for those who want support to live where they love. With over four decades of experience and a storied legacy of compassion and integrity, we focus on the people we meet and the connections we make right here in our own community. It is our privilege to support your unique needs with respect, empathy, and dedicated attention so you can Live Assured, without the weight of worry.
Griswold is an award-winning pioneer in the non-medical home care industry. We believe Care Professionals are the foundation of our success, and our commitment to innovation is based on our desire to improve the lives of everyone we touch as we serve this community. We focus on personal care, homemaking, companionship, and support for those with conditions, illnesses, or injuries.
Meet Your Team
Amy Pacheco
Director
Amy Pacheco is the Executive Director at both the Lehigh Valley and Lehigh Valley Northeast Office of Griswold Home Care.
Growing up in the Lehigh Valley, Amy has a great passion for the rebirth and redevelopment of the three cities that make up the valley, Allentown, Bethlehem and Easton area. The Lehigh Valley office team, including case coordinators who manage client scheduling and our professionally bonded and insured caregivers, are all active members of the Lehigh Valley community. Together they support many local organizations and participate in community events, especially those relating to senior or disabled individual health and well-being!
Amy and her team are proud of the relationships they have developed with clients and their families over the years. They continue to strive to bring the compassionate, quality care people have come to expect from Griswold Home Care to families in the Lehigh Valley.
Audra Berg
Operations Manager
Audra Berg began her journey with Griswold Home Care in 2014. A native to Berk’s County Audra graduated from Kutztown University with a bachelor’s degree in Sociology and a minor and Psychology. Audra joined the Lehigh Valley Griswold Home Care Office as a Care Coordinator and was promoted to the Operations Manager, where she enjoys working with clients, caregivers, and new company employees on operational processes. During Audra’s spare time she loves spending it with her family, friends, and her fur baby Greta. She is a Philadelphia sport’s fan, a Disney fanatic, and enjoys taking her camper out on weekends to enjoy the great outdoors with her husband.
Alyssa Martin
Client Care Specialist
Alyssa Martin joined Griswold Home Care for Lehigh Valley in July 2023 as a Client Care Specialist. Prior to her joining the team, Alyssa was in the Human Services field for six years as a manager for a group home facility. During her time there, she orchestrated her residents' schedules for any medical necessities as well as their leisure activities. Alyssa took great pride in ensuring she was an advocate for her residents. Alyssa is looking forward to bringing to our clients and caregivers her passion and skills for helping people and ensuring clients' and families' needs are always a priority.
In Alyssa's spare time, she enjoys spending time with her family, especially her daughter and pit bull, Cooper. They enjoy the outdoors, from camping to hiking. Alyssa is also an avid baker who enjoys making specialty cakes for birthdays, weddings, and baby showers.
Deysha Smith
Client Care Specialist
Deysha Smith joined Griswold Home Care for Lehigh Valley in November of 2023 as their Client Care Specialist. Prior to Griswold Home Care, Deysha was in healthcare as a Certified Nursing Assistant for five years, where she cared for residents in Nursing Home facilities. Not only does Deysha have an extensive background in healthcare, but she also holds an associate degree in health sciences and is working towards her bachelor’s degree in health management. Now, Deysha brings empathy, a longing to help and connect with people, healthcare knowledge, and a desire to learn and grow to the Lehigh Valley community.
In Deysha’s spare time, she enjoys spending time with her two young children and her rescue dog, Luca. She also enjoys reading a wide variety of books and would love to volunteer at local libraries and animal shelters to help rescue dogs like hers.
Michele Vitez
Senior Talent Specialist
Griswold Home Care welcomed Michele Vitez to their family in 2016 as the Caregiver Coordinator for Northampton County territory. Having been part of the home care industry since 1992, Michele has worn many hats and held various roles. Michele’s current title is Senior Talent Specialist, where she oversees all the hiring for employees in both Lehigh and Northampton County, as well as lends support to our other Company owned locations. Michele is an avid reader and loves the Dallas Cowboys.
Victoria Stinson
Community Liason
Victoria joined Griswold Home Care for Lehigh Valley in April 2024 as their Community Liaison. Before Griswold Home Care, Victoria was a specialist in public relations for many years, providing high-quality and creative solutions to clients. She also has a background in medical marketing in the South Florida area, representing over 25 office locations. She has an extensive public and community relations background and a bachelor's in public relations and business management. Now, Victoria brings expertise in marketing, communications, and community relations management to the Lehigh Valley community and is excited to make meaningful connections between families caring for their loved ones and the diverse services offered by Griswold Home Care.
In her spare time, Victoria enjoys traveling, spending time with family, and spoiling her English bulldog, who was rescued and adopted from China.
Sam Figueroa
Client Lead Specialist
Sam Figueroa comes with 30 years of sales experience and another 10 years in business development to his role at Griswold Home Care for Lehigh Valley. Prior to Griswold Home Care, Sam was a Business Development Manager at Philadelphia Coca-Cola for 10 years where he opened new accounts throughout the region, set up the accounts with pricing, equipment, POS and ensured that the Route Sales Representative visited the account weekly. Pairing with his extensive background in the Bottling and Distribution industry is his 30 years of rewarded sales experience both of which he is excited to share with the Lehigh Valley community. He is excited to connect with the digital leads we receive and inform them on why they should choose Griswold Home Care for Lehigh Valley for their Home Care Service of choice.
In Sam’s spare time, he enjoys watching and playing sports, and spending time with his family, which includes his three grandchildren, his wife and daughter. He is also a leader at his church and enjoys pursuing his love of writing and stand-up comedy.
In Your Community
We’re in This Together
Our team is dedicated to improving the well-being of our community through serving those who need assistance to live where they love. We are active in the neighborhood, so you’ll see us around town at events, participating in associations and meetings, and supporting local organizations inside and outside the care industry. We firmly believe in our ability to create a happier and healthier place to live through the connections we make with the people in our community.
Jean’s Story
In 1982, Dr. Jean Griswold founded our company at her dining room table in a small suburb of Philadelphia. She found out that an elderly woman in her community had died of complications because she had no support system for care. Jean felt this was an easily preventable tragedy and was driven to find a solution by pairing Caregivers with those who could not thrive in their homes alone. She was a true visionary, establishing one of the first and most successful non-medical home care organizations in the country, despite being wheelchair-bound due to Multiple Sclerosis. Over 40 years later, her legacy lives on nationwide.
Scholarship
Where would we be without Caregivers? Their selflessness is astounding, yet they are often overlooked and underappreciated. The Jean Griswold Foundation is dedicated to supporting Caregivers, the backbone of the care industry. We provide educational scholarships so Care Professionals can further their training, enhance their skills, elevate their careers, and better assist the people they serve.
Learn More