Griswold is More Than Home Care

Scott Kaase

Director/Owner

In 2003, Scott and his wife Peggy opened their Griswold Home Care business because of their heart to help others. They started out in their home and over the past 17 years it has grown into the largest of Griswold’s nationwide offices. Today we have more than 600 Caregivers serving more than 350 Clients on a regular basis in the Cleveland area. Additionally, we serve Eastern Cuyahoga County with our Live-In Care services and our office in Columbus serves Northeast Franklin and Delaware Counties.

Scott describes the success of the business, “Our ability to find and hire compassionate Caregivers who are able to deliver our care with heart is what has enabled us to serve thousands of clients over the past 17 years. I love this business because we minister to the needs of the elderly and make it possible for them to continue to live in the place they love—that’s Griswold Home Care’s mission. It’s why we opened our office and what makes our work so rewarding.”

Scott and his team work tirelessly to continue the legacy of Jean Griswold, our founder. Griswold Home Care was based on Jean’s values. She saw the need in her community and acted. The delivery of compassionate care was her primary objective then as it is at Griswold Home Care today.

“We have an ever-growing Client community to take care of. We thank God for the success of our business and look forward to a bright future meeting the needs of our Clients”, says Scott.

In his free time, Scott loves spending time with his wife, children and grandchildren. He enjoys boating, fishing, reading and traveling.

Adam Geiss

Regional Director

Our mission and mindset is to serve our clients by referring the highest quality professional Caregivers at an affordable cost. We are advocates for those we serve, but we are also advocates for the 600+ caregivers who provide our services. Our Golden Rule that ‘We will not refer a caregiver into your home that we would not welcome into our own home.' is true in every hire, and every placement we make. Our office is celebrating its 20th year serving the communities of Cleveland and Columbus while following the same core principles since the first day we opened our doors. We take a lot of pride in our old school approach to customer service. Pick up the phone and call us!

Today Adam leads a team of 11 Care Coordinators, 600+ Caregivers, with an office in Columbus, OH and Cleveland, OH.

Adam was born and raised on the West Side of Cleveland. He Graduated from The Ohio State University. He loves his work, his wife and 3 kids and their dog Olive—whom you can see if you visit us at the office! He also loves his Ohio State Buckeyes!

Debbie Farris, LNHA

Managing Director

After a successful 25-year career in Skilled Nursing Facilities, Debbie joined our Griswold leadership team to manage the Care Coordinator group and assist with set up of new clients with our agency.  As an LNHA (Licensed Nursing Home Administrator) and with her Social Work background, she brings valuable experience, a professional skillset combined with her compassion that adds needed value to our Griswold team.

Debbie describes the favorite part of her job: “I love being able to help our Clients remain in their own homes safely as long as they possibly can. It is extremely fulfilling for me to know that our team can make such a positive difference to someone, especially during such a significant time in their lives.”

Debbie has personal experience with Griswold too. She and her husband had one of our Live-In Caregivers take care of her mother-in-law during the last two years of her life. Debbie says, “I haven't seen her that happy in many years! The individualized care and compassion our Caregiver showed her was genuine, heartfelt and made us all feel at ease knowing her needs were taken care of.”

When she’s not at Griswold or one of our Clients, Debbie enjoys spending time with her husband and children; attending musical theatre and sporting events; and loves to cook and bake.

Kyle

Director of Finance

Kyle joined our Griswold Home Care team in 2015. His role managing our Billing, Payroll and Insurance Department is critical to our business.

Kyle says, “Doing this work allows me to build relationships with our Clients and Caregiver team based on trust and open communication.”

During his personal time, Kyle enjoys being with his family and friends and his two dogs (Kahla and Skye), as well as traveling as much as he can.

Lisa

Live-In Care Coordinator Supervisor

Live-In 24/7 Care is a very important part of Griswold’s caregiving services for our Clients. For the past two years Lisa has been leading our Live-In care services, working closely with her Caregivers to ensure that consistent, continuous care is delivered with heart. She has been part of our team for the past 11 years, managing one of our offices for the first nine years.

Lisa spends a lot of her time visiting her Clients’ homes to build relationships and guarantee the best of care. Additionally, she manages all the insurance assessments related to Clients’ care.

Lisa explains, “I am actively involved with all my Live-In Caregivers and teach them new skills when needed such as using a Hoyer lift, transferring skills, tube feeding, diabetic care, etc.”

During her own time Lisa takes care of her horses, dogs, rooster, turtle and other animals on her farm.

Brittany

HR

Brittany joined Griswold's human resources team in 2021. She is a valuable addition to our office where her primary concentration is recruiting, interviewing, hiring and orienting new caregivers to serve our clients.

Brittany brings a depth of experience to Griswold from her 15 years of working in multiple areas of long-term care. Her background includes Activity Director, Admissions Coordinator, Social Work Designee as well as working with staff as Director of Community Culture. Additionally, she is a Certified Dementia Practitioner and a Certified Alzheimer's Disease and Dementia Care Trainer.

Brittany says, "At Griswold, I love getting to meet people from all walks of life with a passion and heart for older adults. It takes a really special kind of person to care for our elderly population and it is my mission to find only the best Caregivers to send to our clients!"

In her free time, Brittany loves spending time with her husband and two boys, Otto and Eli. She shares, "We are always on the go. Both of my boys play sports, we spend lots of time at the Cleveland Zoo during all seasons, and we love traveling as a family!"

Sam

HR/Recruiting

Samantha has been an important member of our Griswold Home Care Human Resources department since 2018. She enthusiastically tells us, “I absolutely love my work for Griswold!”

Samantha’s role in Human Resources allows her to talk with people from all walks of life about their caregiving experience. She looks for the best Caregivers who have Hearts of Gold and know how to deliver their care with heart. When she finds these types of Caregivers, she gets the satisfaction of hiring them onto our Caregiver team.

Samantha explains, “We carefully screen all our Caregiver candidates to ensure we place only reliable and trustworthy people into the homes of our elderly Clients. Griswold is about building trusting relationships and I have the privilege and responsibility to be an important part of meeting our mission.”

In her free time Samantha loves to practice yoga and spend time with her family, including their little dogs Murphy and Coco!

Julia

Care Coordinator

Julia is the newest member of our Care Coordinator team!

She loves hearing the stories from both Clients and Caregivers. Julia relates, “It’s amazing the bond that they make with each other. And it’s exciting for me to be part of bringing them together!”

In her off time, Julia is a photographer. She loves capturing candid moments between people and their loved ones—images they will treasure forever.

Kelly

Care Coordinator

Kelly has been a Griswold Care Coordinator on our team since 2017. Her job as a Care Coordinator is important because she helps give families peace of mind that someone is always there for them to make sure all of their care needs continue to be met.

Kelly says, “My favorite part of this job is developing relationships over time with my Clients and Caregivers. I enjoy talking to them and catching up about things.”

In her free time, Kelly enjoys going to concerts and comedy shows and traveling.  She loves spending time with her husband and son, their 2 kitties, family and friends.

Dawn

Care Coordinator

Dawn began her work as a Griswold Care Coordinator in 2015. What she loves about her work is knowing that she is providing families peace of mind, knowing their loved ones are being well cared for in the privacy and comfort of their own home. “That’s how I meet Griswold’s mission!”

Dawn says, “I love the challenge of finding Caregivers who are tailored to meet the individual needs of my Clients. And I find it very rewarding to develop a personal relationship and bond with both my Clients and my Caregivers.”

Dawn has been married for 31 years. She and her husband are proud parents of two boys and a girl. Dawn is also an avid animal lover of her three dogs and four cats. In her free time, she enjoys working out, spending quality time with her family and traveling.

Kristie

Care Coordinator

Kristie has been a Care Coordinator at Griswold Home Care for a year. As a Care Coordinator, her job is very important in helping our Caregivers, clients & families communicate and fulfill all the Clients’ care needs.

Kristie says, “My favorite part of care coordinating is getting to be part of the amazing Care Team we strive to put together for each client. It is a blessing to get to know the Caregivers and support them in their dedication to caring for each of our Clients.”

She views her work as an amazing blessing to get to know each client and be part of helping them and supporting them and their loved ones.

Outside of work Kristie mostly enjoys spending time with her family who helped create my passion for music, dancing, sports and outdoor activities—especially around the water.

Susan

Care Coordinator

Susan has been adding value to our Care Coordinator team since she joined us in 2014. She enjoys being able to supply needed support to her Clients and their families as well as the Caregivers she places in their homes to deliver their care with heart. Susan loves this challenge of building the right team for each Client.

Susan says, “My favorite part of my work is getting to know my Clients’ needs and the concerns of their family members to bring comfort to both so they can live in the place they love. Equally important is building relationships with the Caregivers.”

Outside of the Griswold office, Susan loves spending time with her friends, antiquing, and outdoor activities, especially on the lake.

Meredith

Care Coordinator

Meredith joined our team in 2018. She views her job as a Care Coordinator as very important because she is a "matchmaker" between Clients and Caregivers. Meredith facilitates the communication of her Clients’ care needs along with the schedule between Clients and Caregivers. She ensures our Clients receive the best quality of care our team has to offer.

Meredith says, “My favorite part of my job is creating a relationship between Caregivers and Clients on a more personal level. Especially since this is such a “personal field”, this is something I find very important. It's also very rewarding when I connect Clients with Caregivers who make a difference in each other's lives! I know I've done my job when I get feedback from my Clients telling me ‘they don't know what they would do without their Griswold Caregivers’! I love giving my clients peace of mind knowing their loved ones are in good hands."

She also is rewarded in her work when the Caregivers give her updates on their Clients and tell her about them—and how they go out of their way to genuinely care and do small acts of kindness for their Clients.

In her free time Meredith loves spending time with her husband, daughter & son. "I cherish making memories together as a family!"

Denise

Care Coordinator

Our Griswold Home Care office opened in 2003. Denise has been a member of our Care Coordinator Team for much of that time, joining us in 2011.

She knows how important and vital her job is, not only for the care we give our Clients, but also for the support we give their families; as well as the sense of safety and security we provide for both our clients and their families.

Denise’s favorite part of her Care Coordinating is making a perfect match between a Client and a Caregiver and watching their relationship grow.

Outside of work, Denise says, “I enjoy time with my pets, trying new restaurants, visiting with family and friends and taking walks.”

Ashleigh

Care Coordinator

Ashleigh joined Griswold Home Care in 2021 as a member of our Care Coordinator team. She has more than ten years of relevant experience working as a Medical Assistant as well as a Bedside Nursing Assistant. This experience gives Ashleigh a sensitive and caring heart for her Clients and their families as well as understanding for the Caregivers who serve them.

Ashleigh explains, “Caring for people is my passion! Working in the medical field has given me a Caregiver’s experience and understanding in many different settings.”

She takes great pride in connecting Clients with the best Caregivers based on their specific home care needs. A few words come to Ashleigh’s mind when she connects a Client and Caregiver… Compassionate; Empathetic; Patient; and Reliable. She always keeps these things in mind while coordinating her Griswold cases.

Ashleigh enjoys spending time with her family, friends and her dog, Peanut! She also loves supporting locally owned coffee shops. The beach is her favorite place to vacation. She plans to continue traveling, sightseeing and exploring the rich variety of what the world has to offer.

Tiffany

Care Coordinator

Tiffany became a member of our Griswold Care Coordinator team in July 2021. With more than 12 years of overall customer service experience, she brings a personal touch to her job working with both our clients’ families and our caregivers to ensure each client receives the best in home care they need and deserve.

Tiffany loves seniors and interacting with them. She shares, “My grandparents were my favorite people in the world. They helped me develop a heart and desire to make a positive impact on families and their loved ones whom we care for. It’s rewarding to see them able to stay in the homes that they love, knowing it is because I was able to create a match and start a relationship between my clients and their caregivers. It’s even more fulfilling when I get to personally meet my clients!”

When she’s not at Griswold serving Clients, Tiffany loves spending time with her husband working together on their farm and watching their garden grow. Their daughter Lily, three cats, dog, and turtle keep them company.

Nicole

Care Coordinator

Nicole joined our Griswold Care Coordinator team in April 2020 after working as an Activities Coordinator and Caregiver. During that time, she found her love for caring for the elderly.

Nicole enjoys building relationships with both her Clients and Griswold Caregivers. She loves getting to know everyone's personalities and quirks and to see how cohesively everyone works together.

Nicole shares, “It is rewarding when I am able to find a fit for a family right off the bat, but I also enjoy the challenge. I like that I am able to give my Clients’ families the peace of mind in knowing that their loved ones can enjoy being safe in their own homes with the help of a trusted Griswold caregiver.”

Outside of work, Nicole is a proud mom to her daughter, Leona, and two dogs Oscar and Nellie. She enjoys spending time updating her home, catching up on reality tv, and going to concerts with her husband Zach.

Quinn

Care Coordinator

Quinn joined the Griswold Care Coordinator team in April 2024. She comes with 14 years of experience as a manager and liaison between clients and caregivers. Coming from a large family of ten children, her foundation has always been rooted in teamwork and she prides herself in treating all clients as she would her own family. She is passionate about getting to know each client, understanding their needs and desires in order to connect them with a caregiver who they harmonize with.

In her free time, Quinn loves to enjoy time with her husband and large family. She loves gardening, spending time outside, and traveling.

Olive

Chief Office Greeter